Customer Focued
INNOVATION
As a company that prides itself in 100% satisfaction, we care about making your life more enjoyable. At HawkEye Electronics, Customer Focused Innovation is not just some fancy corporate slogan, it's the foundation of every product and service that we offer.
We relentlessly pursue innovation in all aspects of our business, and rely heavily on customer feedback to make our products the best available.
Our customers come from all walks of life and inspire us to continue to innovate and live up to our mission and brand values each and every day. From professional fishermen to weekend warriors, from professional yachtsmen to friends and family boaters, our support site will provide you with honest and valuable feedback about our products.
You Break It… We Fix It…™
WARRANTY
Here at HawkEye Electronics we understand that life is hectic, sometimes stressful, and there is never enough free time. The last thing you need is a fish finder or depth sounder adding to life’s displeasures. That’s why we’ve created the "You Break It… We Fix It…" Warranty.
For 2 years from the date of your original purchase we will warranty your depth finder or fish finder against any and all damage. Better yet, we promise to make it as painless as possible.
DYNAMIC SUPPORT PORTAL
24 Hour Support
Get help 24-hours a day, 7-days a week. Download product manuals, watch product training videos, review common questions, or search our Q&A database. If you can't find what you're looking for using our self-help tools you can easily create a priority service ticket by clicking here. We do our best to answer all tickets within 30 minutes during normal business hours (M-Th 8 am to 6 pm, Fr 8 am to 12 pm (we're located In the Eastern USA Timezone))
Knowledge Base
Our centralized user created fish finder and depth sounder knowledge base helps you find answers to solve problems on your own. We've geared it toward helping you improve your overall experience with our products and services and made it easy to get help by connecting with other product users. You can also create your own support article to help others'. Click Here to launch the knowledge base and start connecting with other users.
Warranty Support
You've just purchased a product designed to outlast your outdoor adventures. Now protect it by registering your warranty by clicking here.
Want to know what is covered by the warranty? Review the FAQ's , Quick Facts and Complete Legal Description.
Need to file a warranty claim Click Here.
Tradeup™
To The Most Versatile Marine Electronics In The World
We are so confident that once you try our depth finders, fish finders and fish scales, you will never give them up.