Site Policies

Shipping Policy

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. The map below will give you a transit time estimate. Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

*International customers: Please note that international orders (including orders to Canada) could take up to 21 days to arrive.

Return Policy

Every item in our store comes with a 100% satisfaction guarantee. If you are not completely satisfied with your order within 30 days of its arrival, we'll refund your money (less shipping & handling charges and/or expenses) or exchange it for another item. Simply contact customer service through our customer service page for return authorization. If we made a mistake on your order, your return surface shipping will be reimbursed.  For your protection, please insure the package for its full value. COD's are not accepted.

Copyright Notice

All contents of this website are Copyright © 2019, NorCross Marine Products, Inc. All Rights Reserved. This website, nor any part thereof, may be copied, reproduced or distributed without expressed written consent from NorCross Marine Products, Inc. This includes, but is not limited to, all content, graphics, and media. All /content and information on this site is subject to change without notice. NorCross Marine Products, Inc is not responsible for any errors or omissions on this domain. NorCross Marine Products, Inc makes no warranties, either expressed or implied concerning the /content or performance of this site, including any information or products downloaded.

Use of Content

The materials displayed on this website are copyright © of NorCross Marine Products, Inc and/or its clients. All rights are reserved. You may not download, copy, distribute or amend the materials on this website without the express written consent of NorCross Marine Products, Inc, except that you may download materials, where indicated, for your own personal non-commercial use.

Linking

This web site may provide links to third party websites where you may be able to download materials etc. Please note that NorCross Marine Products, Inc does not endorse or approve the /content of any third party site, nor will NorCross Marine Products, Inc have any liability in connection with any of them (including, but not limited to, liability arising out of any allegation that the /content of any third party site infringes any law or the rights of any person or entity).

Privacy Policy

Information that is Gathered From Visitors

In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor's email and a username will be stored on the server.

How the Information is Used

The information is used to enhance the visitor's experience when using the website to display personalized content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.

Visitor Options

If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.

Cookies

Cookies are small digital signature files that are stored by your web browser that allow your preferences to be recorded when visiting the website. Also, they may be used to track your return visits to the website. 3rd party advertising companies may also use cookies for tracking purposes.